Philosophy - Kadanjoe.com
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Philosophy

Kadanjoe Group of Companies’ Teams are solid and very technically sound with over 2 decades of experience in the insurance industry. Our specialties include Insurance Auditing, Placement of Risks with Drafting of Specially worded Policy wordings to cater for specific needs of clients for optimum protection and Claims Handling/Negotiation where we have been successfully able to provide persuasive influence to insurers in accepting a more liberal interpretation of policy wordings and thus able to achieve more favourable and satisfactory claim settlements for policyholders, claimants and clients.

 

We are operated by genuine insurance professionals who are insurance business owners ourselves (unlike employees who may come and go, losing on the continuity). We are further enhanced by the second generation team of insurance professionals with qualifications in insurance and law.

 

We SERVE you by conscientiously striving to give you:

 

SERVICE: Timeliness in Service

 

EXPERTISE: Technical Competency

 

RELIABILITY: Trustworthy/Positive Solutions to Insurance Problems

 

VALUE: Comprehensive Coverage at Competitive Pricing and Value-added Service

 

EXPERIENCE: With a combined 40 years of sound & relevant experience in risk & insurance consultancy / management

Core Values and Beliefs

 

Great Customer Service

 

  • Our service standards are as stiff as our insurance product selection standard.
  • We should treat our customers as we would our best friend.
  • We are responsible to our customers, to our employees, and to the societies we serve.

 

 

Golden Rule

 

  • We should treat those with whom we have dealings as we ourselves would like to be treated.
  • Our interactions with all segments of society – customers, principals/suppliers, governments, the general public – must reflect the high standard we profess.

 

 

Teamwork

 

  • No individual should be indispensable. Think we; not I.
  • Since our future as a company rests squarely on the knowledge, imagination, skills, teamwork and integrity of our employees. We value these qualities most highly.

 

 

Best Effort

 

  • Each person should do his/her very best in each task undertaken.
  • Strive for an A, not a B+.
  • We are committed to research that matches insurance technical know-how/science/ technology to the needs of our customers.

 

 

Details

 

  • The little things matters; God is in the details. We reap what we sow.

 

 

Integrity

 

  • We are honest.
  • We honour our commitments. We are consistent and fair.
  • We expect profit but profit from work that benefits customers.

 

Purpose

 

Kadanjoe exists to make customers’ lives better and work better through innovative, high quality insurance products and value-added services.

Mission

 

Kadanjoe’s mission is the consistent maintenance of being a Producer of values & services for those we come into contact

 

We exist:

 

  • To serve our Customers not only as a dedicated, responsible and empowered provider of insurance/agency & advisory services, but also as their team in the risk management process.
  • To provide our Employees with a dynamic work environment that will continually challenge, motivate and reward them.
  • To provide our Shareholders & our Principals with a superior level of profits and assets growth.
  • To be responsible citizens contributing our fair share of the taxes to the country.
  • In all these, we aspire to be a model of excellence and lead in terms of professional & financial strength, market share, profitability and customer satisfaction (embracing positive mental attitude, technical competency, timeliness & problem-free or positive solution).
  • Our base is Malaysia and from here, we shall expand to establish a regional presence.

Kadanjoe.com is owned by Kadanjoe Indemnity Services Sdn Bhd (Company No. 3174702M), a company headquartered in Kuala Lumpur, Malaysia that focuses on insurance consultancy services.

 

Kadanjoe Indemnity Services Sdn Bhd is incorporated on 7 September 1994.